FREQUENTLY ASKED QUESTIONS
WHAT TYPE OF WATER IS AVAILABLE?
WE OFFER BOTH ALKALINE AND PURIFIED WATER. BOTH GO THROUGH A 7-STEP REVERSE-OSMOSIS PURIFICATION PROCESS.
OUR ALKALINE WATER IS THEN INFUSED WITH NATURAL TRACE MINERALS AND SET AT A 8.0+Ph.
WHAT IF I DON'T HAVE A DISPENSER?
GO FORWARD WITH YOUR ORDER ONLINE, AND THEN PLEASE MESSAGE OUR TEAM AT INFO@DRINKALTAWATER.COM, OR THROUGH OUR CHAT PORTAL ON THE BOTTOM RIGHT OF YOUR SCREEN!
WE OFFER SMALL PUMP DISPENSERS FREE OF CHARGE WITH ORDERS OVER $45/MONTH. THIS CAN BE ARRANGED TO SHIP DIRECTLY TO YOUR HOME, OR BE DROPPED OFF WITH YOUR FIRST ORDER!
HOW OFTEN IS DELIVERY?
DELIVERY FREQUENCY CAN BE ADJUSTED WHEN ADDING ITEMS TO YOUR CART. WE OFFER WEEKLY, EVERY OTHER WEEK, AND EVERY 4 WEEKS DELIVERY SCHEDULE!
AT ANY POINT YOU ARE ABLE TO CHANGE YOUR ORDER FREQUENCY, TYPE OF WATER, OR AMOUNT OF BOTTLES.
WHAT DO I DO WITH THE EMPTY BOTTLES?
ON THE DAY OF YOUR DELIVERY, YOU WILL RECEIVE AN EMAIL AS A REMINDER TO SET OUT YOUR BOTTLES. IF YOU HAVE QUESTIONS ABOUT TIMING, PLEASE EMAIL OUR TEAM AT INFO@DRINKALTAWATER.COM.
ARE THERE FILL-UP LOCATIONS?
YES! WE INVITE EVERYONE TO VISIT OUR RETAIL LOCATIONS IN UTAH OR NEVADA (WITH MORE OPENING SOON)!