Frequently Asked Questions

Everything you need to know about water treatment and our service. If you can't find the answer you're looking for, please get in touch with our team at Email us.

Filtration

What does a whole-home water filtration system do?

A whole-home system filters water at the point it enters your house, so all taps, showers, sinks, and appliances deliver clean, treated water. It removes hard minerals, chlorine, sediment, and other contaminants before they reach you.

How do I know if I need a water softener or a filtration system?

If you're dealing with hard water (scale buildup on fixtures, dry skin, or spotty dishes), a water softener is likely the right solution. If your concerns are taste, odor, or contaminants like chlorine and heavy metals, a filtration or reverse osmosis system may be a better fit. Many homes benefit from both. We start by testing your water so we can recommend a solution based on what your home actually needs.

What is reverse osmosis and do I need it?

Reverse osmosis (RO) pushes water through a very fine membrane that removes most dissolved contaminants from your drinking water. Certified RO systems reduce lead, arsenic, and nitrates, and EPA research finds RO typically more than 90% effective against PFAS. If you want the cleanest possible water at your kitchen sink, an under-counter RO system is the gold standard.

Installation

How long does installation take?

Most installations are completed in a single visit, typically taking 2 to 4 hours. Our local technicians handle everything from start to finish, including setup, testing, and a walkthrough of your new system.

Do you service my area?

Alta Water currently serves Colorado Springs, Fort Myers, Indianapolis, Salt Lake City and Utah County, with more markets coming soon. Each location is staffed by local technicians who know your water.

Service

Is there a contract or long-term commitment?

No contracts required. Our service plans are flexible and month-to-month, so you can adjust, pause, or cancel at any time.

How much does a water treatment system cost?

Pricing depends on your water quality and the system you need. We offer zero-money-down options and flexible monthly plans starting at an affordable rate. After your free water test, we'll provide a clear, no-pressure quote with no hidden fees.